1. INTRODUCTION
    Articoo provides non-tangible digital products (design files) delivered instantly after purchase. No physical items will be shipped.

  2. REFUND ELIGIBILITY
    We offer a 30-day refund period under the following conditions:

  • The file has not been downloaded.

  • The product is defective or not as described.

Once a file has been downloaded, the sale is considered final and non-refundable unless a verified issue exists.

  1. DEFECTIVE PRODUCTS
    If you experience a problem with a purchased file, please contact us with details. We will review the issue and, if confirmed, provide a replacement or refund.

  2. REFUND PROCESS
    Approved refunds will be issued to the original payment method within 5–10 business days.

  3. SECURE PAYMENTS
    All payments are processed through secure and trusted payment providers. Your payment information is encrypted and handled in accordance with industry security standards.

  4. INSTANT DELIVERY
    All products are available for instant download immediately after successful payment, and a confirmation email is sent with access details.

  5. CONTACT INFORMATION
    For support or refund requests, contact us at: info@articoo.art

  6. DISCLAIMER
    This policy is written in English and is the legally binding version. Any translations are provided for convenience only.