Digital Product Delivery

Articoo is a digital marketplace that provides downloadable creative assets including stock photos, vectors, illustrations, templates, graphics, and design resources.

All products available on Articoo are delivered digitally. No physical products are shipped.

Delivery Method

After a successful payment, purchased digital products are automatically delivered through the customer account dashboard.

Customers can access their purchased files from:

My Account → Downloads

Downloads are linked to the purchasing account and become available immediately after payment confirmation.

Delivery Time

Most digital products are delivered instantly within a few seconds after successful payment processing.

In rare cases, delivery may take several minutes depending on payment verification or temporary system processing delays.

Download Access

Customers can download purchased files directly from their account order page and downloads section.

Available file formats may include:

  • JPG

  • PNG

  • SVG

  • AI

  • EPS

  • PSD

  • ZIP archives

  • Other digital design formats depending on the product listing

Each product page clearly specifies the included file formats and download details.

Failed or Delayed Downloads

If you experience any issues accessing your purchased files, including:

  • Missing downloads

  • Corrupted files

  • Expired download access

  • Incomplete downloads

  • Payment confirmation delays

Please contact our support team immediately.

Support Email: info@articoo.art

We aim to respond to customer inquiries as quickly as possible during support hours.

No Physical Shipping

Articoo does not ship physical products.

No shipping fees, delivery carriers, or postal services are involved in any transaction made on this website.

All deliveries are performed digitally through secure online download access.

Customer Responsibility

Customers are responsible for ensuring that the email address associated with their account is accurate and accessible.

Customers are also responsible for maintaining access to their Articoo account in order to retrieve purchased files.

Security & Access

For security purposes, download access may be limited, monitored, or temporarily restricted in cases involving:

  • Suspicious activity

  • Abuse of download systems

  • Unauthorized redistribution

  • Fraud prevention measures

These protections help maintain a secure marketplace for both customers and contributors.

Contact Information

If you need assistance regarding digital delivery or download access, please contact:

Email: info@articoo.art
Phone: +201555594388

Business Address: Neighborhood 6, 10th of Ramadan City, Al-Sharqia Governorate 44629, Egypt.

Last Updated: May 2026